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This website Shop Sharks is owned and operated by;
10 Jenkins House,
If you need to contact us please use the details above.
Terms and Conditions
Please read this Agreement carefully before accessing or using the ShopSharks website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by www.ShopSharks.co.uk acceptance is expressly limited to these terms.
These Terms and Conditions shall apply to all contracts for Sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication to/from the Buyer. Acceptance of delivery of Goods shall be deemed as conclusive evidence of the Buyers acceptance of these Terms and Conditions. Any variation of these Terms and Conditions (including any special Terms and Conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
As a consumer, nothing in this Agreement affects Your non-excludable statutory rights.
"You" and "Your" means you as the end user of the Service.
"we/us/our" means ShopSharks, including where appropriate our employees and authorised agents
"Buyer" means an individual who purchases products or services from the Seller for their personal use.
"Seller" means ShopSharks
"Goods or Products" means the articles the Buyer agrees to buy from the Seller
"Deal Site" means any third party site providing and selling electronic vouchers, which may be redeemed against Goods or Products displayed on the Sellers website.
"Voucher" means a voucher issued to you by a Deal Site entitling you to redeem it for specific ShopSharks products at a discounted rate.
"Voucher Code"means an alpha-numerical code code provided by a Deal Site in an electronic or hard copy form.
"Contract" means a the contract between the Seller and the Buyer for the sale and purchase of Goods/Products incorporating these Terms and Conditions
"Carrier" means any delivery service used for the purpose of delivering goods/products to the Buyer.
Use of the website and service
The Website is available only to individuals who are at least 18 years old. If you are not yet 18 years old, you must stop using the Website immediately.
We accept major credit cards for all purchases of products available on our website. We reserve the right to refuse payment by any payment method by The Buyer. You may send your credit card information via phone, fax, snail mail or over the Internet. Our Shopping cart Checkout Page is secured by encryption as are the Account pages, this ensures that all confidential card details are protected.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address provided at time of purchase. Our acceptance of your order brings into existence a legally binding contract between us.We may choose not to accept an order for any reason
The prices payable for the products that you order and delivery charges are as set out on our website. All prices include any applicable VAT, but are exclusive of postage or packing. (unless otherwise specified) All prices are in sterling.
We, from time to time, may call to do a security check on a purchase. This is to help combat Fraud and is intended to protect our Customers as well as ShopSharks.If an order fails this check it will be cancelled, if the payment has been taken this will be refunded.
We reserve the right to cancel the contract between us if: We have insufficient stock to deliver the goods you have ordered; If in our absolute discretion, we suspect that the purchase is being made fraudulently or if incorrect delivery details have been supplied; or if one or more of the goods you ordered was listed at an incorrect price due to an error in pricing, either typographical or due to an incorrect supplier price.
If you have purchased a voucher from a Deal Site which requires redemption via our site, you should follow the instructions from the Deal Site. This usually involves linking to the product you have purchased the voucher for, and inputting your voucher code at checkout. Postage will be additional to your voucher purchase. (unless otherwise stated) Products cannot be collected.
For products purchased via deal sites, your contract for purchase is directly with the deal site, Our responsibility is only for fulfilment of products, including postage (if applicable) on behalf of deal sites. Please ensure you have checked their terms and conditions before purchase. Voucher Codes will be activated in accordance to the time and date specified by the Deal Site. Unless otherwise specified, voucher codes can only be used once, only on the Seller's website, and are valid only for the specific product purchased, with no cash value. Vouchers cannot be used in conjunction with any other offer or discount, and cannot be exchanged.
It might not be possible for us to deliver to some locations. Orders will be dispatched as soon as possible, once payment is authorised. We shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery time.
You are responsible for making sure delivery details are correct. If incorrect delivery details have been supplied, we will not accept responsibility for non- delivery. We shall not be liable for any parcels left with a 3rd party. If redelivery is required, costs will be the Buyer's responsibility.
Title and risk in the goods shall pass to the Buyer upon delivery. We will not be responsible for loss or destruction of any goods from this point on.
Voucher Deals - Our delivery prices may vary for voucher deals.Due to a high volume of orders, it may take up to 10 working days for delivery of items redeemable by voucher codes from deal sites. Usually delivery is with 1-5 days following dispatch, you may receive a tracking code if that delivery option is required or chosen.
Please see our Returns Policy under Customer Service.
You have the right to cancel any order within seven(14) working days of the day after the date the item is delivered. For more information, see Your Statutory Rights.
To return your order please visit the Returns page on our website and complete the form as instructed.
Returns for Non Voucher Deal products.
If you wish to return a product which you are not satisfied with or is not suitable, you have 14 working days from the receipt of any order to return it. Please keep all original packaging until you are sure you are happy with the supplied product. All returns must be sent back on a trackable service complete with a returns form which you can obtain by emailing support@ShopSharks.co.uk. Processing and checking may take up to 10 days.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 14 working days of the delivery of the goods in question.
In respect of the para above, options at our discretion include: Replacement or repair of any goods that are damaged or defective; Make good any shortage or non-delivery; Refund to you of the amount paid by you for the goods.
Once you have notified to us that you are returning your purchase, any sum debited from your credit card will be credited to your account as soon as possible, PROVIDED THAT the goods in question are returned by you and received by us in the condition in which they were sent, including any instructions, guarantees, boxes or packaging. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be credited to you.Return postage will be at your own expense.
Unfortunately, we cannot accept returns on any goods made to the customer’s own specification, pierced items, health or beauty products which have been opened, or any personal items where hygiene is a factor, unless the product is faulty. We take care to ensure supply of quality products, but should you receive a faulty item or your item becomes faulty within 14 working days after receipt of the item please return it and we will either issue a refund or a replacement.
Returns for Voucher Deal Products
For products purchased via deal sites, your contract for purchase is directly with the deal site, and any refund will need to be agreed with them. Please ensure you have checked their terms and conditions. Our responsibility is only for fulfilment of products, including postage (if applicable) on behalf of deal sites. Postage for returned items is not refundable.
We reserve the right to: refuse to process an order, adjust the price, description or specification of any product, and remove products from the website.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, content, appearance and graphics. Reproduction is prohibited without our express permission.
Any trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
If any part of these terms and conditions is unenforceable, or is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, it shall be severed, and the enforceability of any other part of these conditions will not be affected.
We may change these Terms & Conditions from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. These Terms and Conditions are effective from April 14 2013
From time to time, this website may also include links to other websites. Any links to other websites are provided only for Your convenience and access is at Your own risk. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
Right of Cancellation:
Right of Cancellation:
14 days, starting the day after the day on which the goods come into the physical possession of the consumer.
10 Thessaly Road,